Mobile News: “Thousands” of Vodafone customers hit with porting delays

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Operator says it is “close” to resolving issue which has seen customers wait months for their number ot be ported in from other networks

Vodafone says it is close to resolving ongoing issues with number porting which have affected thousands of customers in recent months.

The problems has seen customers waiting months in some case for their numbers to be transferred from other providers.

The delays are in breach of Ofcom guidelines that says the process should be completed within 24 hours. The regulator told Mobile News it was “concerned” about the reports and says it will be speaking to the operator.